Deposits are kept on credited for one year but non-refundable after. Cancellation more than a week in advance will attract a 15% administration fee. Cancellation 48 hours prior to departure date will attract a 50% refund and a fee of 15% administration fee.  Cancellation less than 48 hours prior to departure date and time or NO show will attract a 100% of total paid. Group cancellation of 30 days prior to your transportation, excursion or tours will attract 75% deduction from total cost.  Less than 30 days prior to your transportation, excursion or tours date: NO REFUND 

Airport transfers are 100% refundable and are given ONLY if there is a flight cancellation and notification is given at least 4 hours before arrival. Deposit are 100% refundable for cancellation given 3 days or more before the arrival date, or if the ship cannot dock due to bad weather for any unforeseen circumstances occur that will prohibit any tour and or transfers we will refund the full amount to the client.

IMPORTANT NOTICE:

NO REFUND OR ADJUSTMENTS WILL BE MADE FOR ANY TRANSPORTATION, TOURS OR EXCURSION SERVICES NOT UTILIZED.

CHANGES TO RESERVATIONS:

ALL requested changes to reservation are subjected to Jamgo Mobility Scooters and Tours sole discretion and all changes must be approved in writing. For clients who are vacating at villas or resorts and doing excursions we require a 3 days’ notice of your excursion’s cancellation. This must be communicated by email attached with your confirmation that was sent to you by the purchaser email address. 

When you cancel your excursion, our first option is to try and reschedule you for another date. Guests, who wish to make a change with reservation, PLEASE call   1-876- 778-8556 or email us at info@jamgomobilityscootersandtours.com